Shipping

How much will shipping cost?

Wine is shipped using UPS Ground. Domestic shipping charges will be calculated at checkout. Orders over $400 ship FREE!. For international merch orders, shipping prices are based on the orders size, weight, and the distance to the destination address

How do I update my shipping address?

1. Members: At any time you can login to your members account and click the tab "Delivery Info", which will open up a field where you can edit/update your shipping address for your account. Please be sure to update your address 24 hours prior to an u

Can I Ship Wine To Canada?

At this time we are only able to accommodate wine orders within the USA. As much as we want to - for a variety of reasons we do not have a way of shipping this wine to our awesome Canadian customers. We apologize for any inconvenience!.

My shipment was damaged in transit - what next?

Options for Club Members whose shipment is damaged in transit!. Club Re-shipment: Our team can ship you a replacement at no extra cost to you! Contact us at [email protected] - and be sure to include your: Full Name, Order #, and the Trac

I submitted an order. When will I get my tracking number?

We have a very small team in Walla Walla who carefully packs each order individually! While we'd love to offer Amazon quick shipping, there are a number of factors that can determine shipping times!. Wine. Once you place your order and get an email c

How long does it usually take for orders to arrive?

Once you place your order and receive an email confirmation, your order immediately enters into our system. We then check your order for quality and accuracy assurance, and then begin the process of manually packing your individual order. Depending o

If I order wine does an adult need to sign for it in person when it’s delivered?

Yes! Since we are shipping alcohol it is federal law that someone over the age of 21 be present to sign and accept the package. Please make sure someone 21 or over is home to sign for your wine! If you follow your package using the tracking link sent

Why can’t I get wine shipped to my state?

Shipping wine is different than sending non-alcohol related items. It requires interstate shipping permits, some state-level bonds, monthly payment of fees, and even wine label approval in some cases! There is also the issue of working around "dry zo

What happens if I won't be home to receive my box?

UPS policy is to attempt delivery to you three times before holding your package at a nearby facility. Typically, they can only hold packages for up to 5 business days. If you are not home to sign for your package on all three attempts, you will nee

Where can you ship wine, coffee and other merchandise?

FedEx Ground is our standard shipping method for wine and USPS for some merchandise orders. Extreme weather may damage wine, therefore during times of extreme weather conditions (hot and cold temperatures) we DO NOT ship orders. Each state has its ow